Call Centre Staff

Are you an enthusiastic and customer-oriented individual looking for a dynamic career opportunity? Join our team as a Call Centre Staff member at our Ipswich office!

Position Overview:

We are seeking dedicated individuals with excellent communication skills to join our Call Centre team. As a Call Centre Staff member, you will be responsible for providing top-notch customer service through phone interactions. This position offers both casual and part-time opportunities and requires a valid driver's license, as travel to our Ipswich office will be necessary.

Key Responsibilities:

Handle inbound and outbound calls professionally and courteously.

Assist customers with inquiries, resolve issues, and provide information.

Maintain accurate records of customer interactions.

Adhere to a rotating schedule, which may include nights and weekends.

Attend training sessions to continually enhance your skills and product knowledge.

Qualifications:

Valid driver's license and reliable transportation to our Ipswich office.

Excellent communication and interpersonal skills.

Ability to work effectively in a fast-paced, team-oriented environment.

Flexibility to work on a rotating schedule, including nights and weekends.

Prior Call Centre or customer service experience is a plus but not required; training will be provided.

What We Offer:

Competitive Call Centre hourly pay rates.

Comprehensive training and ongoing support.

Opportunities for career growth and advancement.

A positive and collaborative work environment.

Rewarding work that makes a difference in customers' lives.

If you're ready to embark on an exciting career journey in a thriving Call Centre environment, we invite you to apply! To be considered for this position, please submit your resume and cover letter outlining your relevant qualifications and availability to info@callmanaus.com.au