Company

Sydney Children's Hospital NetworkSee more

addressAddressWestmead, NSW
CategoryManagement

Job description

Employment Type: Permanent Full Time
Position Classification: Admin Off Lvl 3
Remuneration: 66027.58 - 68085.5 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ496018

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

Click here to learn more about our Network

Additional information:

  • An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.

What you'll be doing

Coordination of busy outpatient clinics and patient procedures, ensuring excellent customer service and high quality administration, and providing administrative support for one or more senior clinical staff members.

Please note that throughout the recruitment process you will be assessed with the following:

  1. Demonstrated evidence of excellent written and verbal communication, including good grammar and spelling.
  2. Proven excellence in providing customer service, preferably in a busy/demanding environment.
  3. Familiarity with medical software, terminology and processes.
  4. Strong organisational and prioritisation skills.
  5. Track record of working well within a team.
  6. Very good attention to detail.

As part of your application please address the following targeted questions:

  1. Provide an example from your work experience where you were required to complete multiple tasks with competing timeframes within the time limits imposed. 
  2. Describe a complex customer service issue that you resolved under pressure. How did you approach this issue, what steps did you take to address the customers’ needs and what was the outcome?

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.
Please refer to the Application Guide and NSW Policy Directive PD2022_030 Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases for vaccination requirements.
This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.  For more information on how to apply for the clearance, please visit the Office of the Children’s Guardian Website https://ocg.nsw.gov.au/
NSWHealth is committed to child safety in line with the Child Safe Standards

Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Previous applicants need not apply

Need more information?

  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Tanya Small on ***********@health.nsw.gov.au
If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on ************@health.nsw.gov.au

For technical support please contact the customer services team on 1300 679 367 and select option 3.

Applications Close: 25/06/2024

Refer code: 2403438. Sydney Children's Hospital Network - The previous day - 2024-06-21 04:05

Sydney Children's Hospital Network

Westmead, NSW

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