Care Manager

We are a leading global brand

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

About this opportunity

As a Care Manager you will be responsible for successfully directing and coordinating all activities associated with the care of potential and existing clients. This role provides leadership and management of the overall client experience and coordinates effectively with the office team. 

Care Managers will be responsible for service enquiries, care consultations, client onboarding and reviews and care management of clients.

This role will require you to have the best interests of the client at heart while supporting the achievement of business goals. 

Why Join Us?

• Paid Birthday off!!
• Company car and Fuel card
• Flexible working arrangements
• Wellbeing programs and access to our EAP
• A fun and supportive team.
• A rewarding career where you can make a positive difference in the lives of seniors and their families.
• Continued learning and development through our learning system and Immersion Program (spend time learning and sharing knowledge with a different role at Home Instead)

Key Responsibilities: 

• Planning, managing, coordinating, and reviewing client goals.
• Actively communicate with team members and clients to develop care plans.
• Formalize agreement with the client and client’s family about the care services to be provided and costs involved.
• Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about CAREGiver Performance.
• Meeting with clients and their families face to face to discuss and review current care plans and goals.

About you: 

• You can work from either of our offices at Daleys Point or Belmont depending on your location. Clients will be centred around the mid area of the central coast from Long Jetty to Hamlyn Terrace.
• Age Care experience is favorable
• Highly efficient and organized with proven time management skills.
• Able to work under pressure and multitask shifting priorities. 
• Strong written and verbal communication skills
• Must hold a valid Australian Driver’s License 

Australian work rights

Applicants must have Australian Citizenship or Permanent Resident Visa

How do I apply?

Please submit your resume and a cover letter detailing your suitability for this role.