Address At Enrich Living you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get even better outcomes for our clients.
We have an exciting opportunity for an experienced Care/Case Manager to join our team based in our Alice Springs office.
In joining Enrich Living you’ll become part of the myHomecare Group which is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry.
What will we offer you?
A role with true purpose: you get to see how you are making a difference in people’s lives every day.
Benefits & perks: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
Opportunity to grow: We provide up-skilling opportunities, training, and networking, to ensure you are constantly able to grow within your career.
Supportive team with positive culture.
Real flexibility.
Competitive salary.
As a Care/Case Manager, you will:
Deliver excellent client care for elderly Australians.
Manage and oversee a high standard of care provided by Enrich Living providers and staff.
Use your customer service and aged care management skills to make a mark on the community. In doing so, you’ll help keep aging Australians safe at home for longer. Crucially, your contribution will help to maintain Enrich Living’s leadership in quality homecare.
Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals.
Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings. Critically, you’ll ensure our services continue to be of the highest standard.
Monitor the budget of care packages and ensure clients understand service fees.
Manage client service delivery across all levels under the government funded CHSP and homecare packages programs.
Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
Utilise you’re influencing and partnering skills to lead and work collaboratively with our schedulers, clinical team and support staff.
Ensure compliance with all relevant legislative and industry standards.
Proactively engage in continuous improvement across practice and service delivery.
We are looking for someone with:
Certificate III in Individual Support or similar EN Qualifications.
Experience in aged care, with knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired.
Frontline management skills.
Current First Aid Certificate (HLTAID003/4) and current CPR certificate (HLTAID001).
The right to work in Australia.
A current driver licence, registration and access to your own car.
Discover how you can develop your skills while truly helping people in your community today.
