Case Support Officer/Family Support Officer

The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform.

Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.

The Opportunities The Family Support Officer, in accordance with the principles of engagement, inclusiveness, collaboration and capacity building is responsible for providing supervision and transport services for families, children and young people including sharing with them information about accessing Department and community resources. The position also provides administrative assistance as required.

This Case Support officer position is responsible for contributing to the effective management of case work in the District by providing direct Case Support and administrative assistance to designated Case Management teams,providing general administrative services and assistance with case work matters that is accurate, efficient, professionally helpful and consistent with legislative and procedural requirements.

For further information we encourage you to contact Ben Gasior, Assistant District Director, on 0402 851 ***.

Location

This recruitment process will be utilised to fill vacancies across the Kimberley Region Applicants who are able/ willing to accept a position located in the West Kimberley (Broome, Derby or Fitzroy Crossing) are encouraged to apply. Applicants within the Perth Metro region will be consdered for the Case Support Officer Position.

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies fixed term or permanent that arise within the next 12 months.  

Join the Department of Communities Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:

1. A current resume/CV.
2. A two (2) page summary outlining your key achievements in context of Public Sector Commission Level 2 Capability Profile (refer attached)
3. State on your application which role/s you are applying for 
4. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
5. An application form (for hard copy applications only).

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Roberta Quartey, HR Consultant, on 0432 836 *** or email *************@communities.wa.gov.au

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls - 133 677

Speak & Listen - 1300 555 727

SMS relay - 0423 677 ***

Our Benefits 

As a frontline child protection related role, this position is eligible for the Regional Attraction and Retention Incentive (RARI) Scheme. If you are appointed from this recruitment process during the effective RARI timeframe, you may be eligible for payments in addition to existing employment entitlements. For further information on RARI, we encourage you to take a look here.

In return for your skills, passion and commitment, we will offer you a challenging job, a safe and healthy working environment and a range of benefits including:

• Flexible working arrangements
• Discount on private health insurance
• Additional 3 Days Public Service Leave per annum
• 17.5% Annual Leave Loading
• 3 months long service leave for every seven years consecutive service
• Comprehensive learning and development opportunities that focus on your career aspirations
• 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees
• A free confidential Employee Assistance Program, providing services to support your wellbeing

Further information is outlined on our Department of Communities benefits page on our website.

Integrity and Honesty The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity. 

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.  

Equity and Diversity

The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact *************@communities.wa.gov.au. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

Attachments:
- Application Form
- Information for Job Applicants
- Level 1 and 2 Capability profile.pdf

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