Address
Form of work Employment Type
Permanent
Closing Date
9 Apr 2023 11:59pm
Job Title
Casual Part-time Full-time Customer Service & Sales Consultant DALBY
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.
About the Role
Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!
Location: Shop 51 Dalby Shopping Centre 17-67 Cunningham St, Dalby QLD 4405
Store Hours: Monday, Tuesday, Wednesday and Friday 9:00AM – 5:30PM; Thursday 9:00AM –7:30PM, Saturday 9:00AM – 4:00PM; Sunday Closed
Duties
Provide quality customer service to all customers
Maximise sales by providing latest product and service information to our customers.
Achieve sales and performance targets
Ensure store presentation is in line with retail shop standards
Skills and experience
Experience in a customer facing role
Proven record of delivering great customer experiences
Ability to solve complex problems
Effective communication skills
Previous experience in a consultative sales environment is highly advantageous!
The ability to speak fluently in another language is highly advantageous!
Benefits
Flexible leave options – choose how you take leave including parental, cultural, unpaid or purchasing additional
16 weeks Parental leave – truly gender equality for all parent/s
Salary packaging – options for devices, Super and leave
Generous performance incentive program plus rewards and recognition scheme
Unlimited learning - Access 17,000 learning programs and opportunities to achieve university credits.
Join a truly global business with a presence across 22 countries
Make a difference – give back to the community through our annual paid volunteer days.
Extra perks – 25% discounts on Telstra products and services as well as generous discounts from over 240 suppliers
Wellbeing programs – access to resources and support to maintain optimal wellbeing
How to apply
Click APPLY to submit your application, detailing which location you would like to apply for.
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.
We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.
We work flexibly at Telstra. Talk to us about how this job could be flexible for you.
This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances.
We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex
