Category Support Officer

What will I contribute? 

To provide administrative assistance to the Category team to support the achievement of the Category plan 

Here’s what you’ll be doing: 

• Ensure all orders and order changes are entered into the ERP system accurately and in a timely manner (quantity, price and allocation changes, DIFOT recording)
• Ensure all relevant customer invoicing and credits are completed accurately and in a timely manner.
• Enter order allocations to both growers/suppliers and internal packing/distribution locations as required
• Undertake timely and prompt communication to all team members/stakeholders of any supply issues or changes
• Communicate to Category teams any customer shortages/increases on orders in a timely fashion, noting that communication directly to customers will be required at times on the weekend and public holidays
• Enter weekly or monthly pricing templates into Ironbark and Thinkfresh for specific customers, including commitments when required 
• Accurate recording and data entry of rejection notices and warnings
• Actioning of weekly programs from customers via CSV files and Ironbark
• Assist the Finance and Category teams in reviewing, resolving and actioning queries and disputes (for example following up POD’s and credits)
• Provide administrative and support services to the wider category team as required
• Maintain item maintenance and customer product set up in Ironbark and Thinkfresh.

What do I need for the role? 

You’ll have: 

• At least 2-3 years office administration experience
• Proficiency with Microsoft Office 
• Attention to detail and accuracy
• Demonstrated ability to manage competing priorities
• Good written and verbal communication skills
• Ability to work autonomously and collaboratively
• Demonstrated problem solving skill.
• Ability to comply with Company policies and procedures

What does Perfection Fresh offer me? 

You’ll join a company that’s on an exciting journey of innovation and growth. The Perfection Fresh Group is an Australian-based business that grows, packs and markets fresh produce both domestically and internationally. You’ll recognise our produce – Qukes®, Broccolini®, Calypso® mangoes … and so much more. 

Perfection Fresh has a history of 40-plus years, and is listed on the Australian Financial Review’s top 100 private companies in Australia. We employ more than 1000 people across a wide range of settings, including farms, glasshouses, markets, value-add production, and corporate services. Find out more about us on www.perfection.com.au 

Note: We recruit our roles directly. Recruiters – please don’t reach out to our managers or send us candidates. If we need your help, we’ll be in touch. 

Privacy Collection Notice

The Company collects private information in inviting candidates to apply for advertised positions.  This information includes name, contact details, prior employment experience, notice period and confirmation of the right to work in Australia. In some cases, this will include vaccination status. If your application progresses, this will also include the conduct of referee reports.  The purpose of the collection of this information is to enable the Company to assess suitability for the position. 

The information obtained is confidential and managed by the HR Department in accordance with the Information Privacy Principles set out in the Privacy Act 1988. The information is securely stored with access restricted to nominated officers of the Company.  Information contained in this statement is not made available to any other third party without the written consent of the employee.  When the Company is required to do so under law, the information may be provided to the parties as directed.

By applying for this position, you consent to the collection of private information in accordance with the above.