Catering & Events Operations Manager

The Company:This exceptional Events Supplier has been serving the Sydney area for almost 20 years! They are committed to delighting their clients with inspiring flavours, innovative concepts and a high level of service. They are looking for a Catering & Events Operations Manager to join their rapidly growing team.The Role:The Catering & Events Operations Manager will report to the General Manager. The Catering & Events Operations Manager will be responsible for leading all operational aspects for kitchen, dispatch and events while maximising efficiencies to exceed client expectations.Key Responsibilities include;

• Contribute to a positive and cohesive relationship between BOH, FOH, sales, administration, and management teams
• Maintain a strong operational presence with a hands-on approach to off-site events
• Work off-site at events in a variety of settings & locations, for set up, service execution, and pack down - in both a service and supervisory role as required
• In supervision of events, ensure all staff are adequately briefed, and have a clear understanding of event requirements, client expectations and guest experience expectations.
• Have a clear understanding of food and beverage service flow, and set up styles and be able to recognise challenges before they arise
• Assist as required in event packing for upcoming events in a well-planned timely manner
• Assist as required in managing returning equipment post-event- Ensure all required documentation is completed post event including Post Event Report, submission of relevant receipts (Eg. parking, last-minute on-site purchases) and shared with relevant internal stakeholders
• Monitor all operational activity within event execution ensuring liaison, delegation and negotiation with relevant stakeholders to achieve effective event delivery
• Work closely with the General Manager to ensure event execution is done in line with client expectations, as done by Catering & Event Managers /Coordinators
• Ensure all elements of planned events are adhered to, changes are communicated, and any problems are communicated to relevant internal stakeholders in a timely manner
• Identify operational improvements and discuss with the management team
• Assist in maintaining inventory of equipment, beverages, linens
• Assist to maintain tidy, organised, and hygienic state of site
• Assist with catering deliveries and driving company vehicles.
• Assist in managing Catering All Rounders and Event Operations Assistants, support team members as required so they can fulfil their tasks in an efficient, timely manner
• Provide a high level of customer service and support to internal and external customers and stakeholders
• Ensure compliance to all WHS and Food Safety standards

The Candidate:The ideal candidate will have experience working in hospitality either in FOH or BOH, and has a passion for catering and events. The ideal candidate will be very hands-on and is willing to be cross-trained across every aspect of the business. Experience in an Operational role within a venue or catering company is highly desirable.

• Valid NSW RSA (Responsible Service of Alcohol)
• Valid Australian or International Driver's License and Car
• Exceptional organisational skills
• Maintain a positive, approachable, collaborative attitude always
• Effective communicator to both internal and external stakeholders
• Sound knowledge of Food Safety standards and legalities
• Sound knowledge of WHS
• Confidence and experience to suggest strategies that can improve efficiencies and revenue potential
• Ability to deliver service excellence in all areas
• Have a keen eye for detail, be structured and meticulous
• Ability to work to a flexible schedule; mostly Mon-Fri with the occasional weekend event but occasional early hours and late nights are expected in this role
• Ability to work from office 5 days a week in Northern Sydney (onsite parking available)
• Ability to work under pressure, be quick thinking and have good problem-solving ability

For more information regarding event positions follow us:
LinkedIn: Apex Event Recruitment 
Facebook: Apex Event Recruitment

If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website:  www.apexeventrecruitment.com.au

Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.
Additional information

• Immediately Available Permanent Role
• North Sydney, NSW
• Salary $80,000 - $90,000 plus super