AddressAre you interested in joining a national organisation with close to 100 years of operation that is also the largest company in their sector? Our client who employs thousands of people are continuing their growth and seeking a Change Manager to join their office in the South-East suburbs of Melbourne.
Your responsibilities will include but not be limited to:
- Control the change management through ServiceNow, developing and refining change policies, procedures and guidelines to facilitate a smooth integration process.
- Design and deliver training sessions as needed to educate stakeholders on new change policies and procedures, ensuring comprehensive understanding and compliance.
- Lead the incident management process, with ability to quickly identify, categorise, prioritise and resolve incidents.
- Implement strategies to highlight and reinforce change policies, ensuring they are understood, followed, and integrated into daily operations.
- Participate in Change Advisory Board meetings to review and assess proposed changes, providing expertise and guidance on the potential impact, risks and benefits associated with each change.
The skills/experience needed will include but not be limited to:
- Change Management where you have owned a change policy.
- Deep understanding of incident management.
- Strength on the ServiceNow ITSM platform.
- Excellent written and verbal communication skills when engaging with key business stakeholders.
- Ability to think analytically and remain composed under pressure, driving effective resolution in high-stakes scenarios.
Either hit apply or send your CV to *******@technologypeople.com.au with a brief reason why you think you’d be the best fit for the role, and I’ll be in touch with more details.
