AddressTasks
- Working within Charter Team, your main responsibilities would be to ensure that private charter flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charter
- Build and maintain relationships with key travel bookers over your assigned client portfolio
- Build and maintain relationships with operators
- Assist in growing operator database and ensure operator and fleet data is accurate and up to date
- Manage charter requests from clients in a timely manner
- Manage and communicate all booking changes as required
- Create flight briefs and post flight reports
- Ensure all flight bookings adhere to our legal and compliance guidelines
- Manage client and supplier invoicing requirements
- Adhoc reporting requested by clients
- Domestic travel may be required from time to time to visit clients and operators
- Assisting brokers with adhoc tasks from time to time
- The role requires flexible working hours. From time to time you may be required to work outside of standard business hours
Qualifications
- Excellent Communication: Strong verbal and written communication skills are essential to coordinate with clients, operators and other stakeholders
- Customer Service: Providing exceptional customer service is a key part of the role, so interpersonal skills and a customer-centric attitude are important
- Organization: Coordinating private travel involves managing logistics, schedules, and details, so organizational skills and attention to detail are crucial
- Knowledge of Aviation: Some knowledge of aviation regulations, terminology, and procedures can be beneficial
- Problem-Solving: The ability to handle unexpected situations and resolve issues is important in this role
- Working under pressure: Ability to multi-task, prioritise and manage tasks effectively and with a sense of urgency
- Computer Skills: Proficiency in using software for charter bookings, communication, and data management is required
WHAT IS IN IT FOR YOU
- Competitive salary
- 22 days holiday per year, which increases with length of service
- Additional paid leave for wedding, moving house, holiday shopping and more
- Private healthcare
- Career development opportunities
- A friendly, fun and exciting environment surrounded by some of the best in the industry
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