Child Safety Support Officer

It is highly desirable that employees are vaccinated against COVID-19. NOTE: Employees unable to comply with any future mandatory vaccination policy requirements of the Department may be subject to disciplinary action.
C Class Drivers Licence is a mandatory requirement.
The Child Safety Support Officer's key responsibilities are:
- Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.- Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.- Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.- Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.- Participate effectively as a team member in a multidisciplinary team.- Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.- Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
Delegations
This role has no delegations.
The Queensland Public Service Leadership competencies for Queensland (LCQ) applies to all role profiles within the department. This role profile is aligned to the individual contributor profile of the LCQ and outlines the relevant competencies from the individual contributor profile that are the basis of assessment of your suitability for the role.
To be successful in this role you will be required to demonstrate capability in the following areas:
Vision
- Makes insightful decisions - Makes considered, ethical and courageous decisions based on insight into the broader context- Stimulates ideas and innovation - Gathers insights and embraces new ideas and innovation to inform future practice
Results
- Builds enduring relationships - Builds and sustains relationships to enable the collaborative delivery of customer -focused outcomes- Inspires others - Inspires others by driving clarity, engagement and a sense of purpose
Accountability
- Pursues continuous growth - Pursues opportunities for growth through agile learning and development of self -awareness- Demonstrates sound governance - Maintains a high standard of practice through governance and risk management
Role specific/technical skills
- This particular role works with all children and young people from zero to 17 years and a proficiency, experience or qualifications with regard to child development and working with children would be highly regarded.- You are able to recognise and articulate the interests of Aboriginal and Torres Strait Islander people and have the capacity to consult and negotiate according to Aboriginal and Torres Strait Islander protocols. You know about and understand the issues that impact on both cultures in contemporary society.
Applications to remain current for 12 months.