About Us:
At Be Better Chiropractic, we are committed to providing exceptional care to our community. We seek a friendly, energetic, and engaging person to join our team at the front desk. This role involves job-sharing with another Receptionist with flexibility to cover shifts as needed.
Key Responsibilities:
- Answering and making phone calls
- Responding to emails
- Greeting patients
- Taking payments and processing.
- Liaising with Medicare, HICAPS, Private Health Funds, NDIS, TAC, and Workcover
- Managing bookings for multiple types of appointments
- Basic administration, general duties and cleaning
- General management of social media
Requirements:
- Has some knowledge of Chiropractic Care
- Previous healthcare admin experience - preferred
- Social media marketing experience - preferred
- Ability to thrive under pressure and multitask in a fast-paced environment
- Honest team player with flexibility in working hours
- Exceptional customer service skills
- High attention to detail
- Ability to use structured systems and procedures
- Experience with Workers Comp and Allied Health beneficial
Why Join Us?
- Be part of a long-term, committed team in a supportive community
- Competitive pay with the potential for additional hours
- Opportunity to work in a dynamic and caring environment
- Be a part of a new growing business with the opportunity to develop new skills
Application Process:
- Please include a cover letter with your application and tell us why you would be a good fit for the role.
- Please provide your availability.
Employer Questions:
- How many years of experience do you have as a receptionist?
- Do you have experience in administration?
- Which medical practice management software do you have experience with?
- Do you have customer service experience?
Working Hours:
- Monday PM
- Tuesday AM
- Thursday AM/PM
- Friday PM
- Additional hours may be required depending on business needs
How to Apply:
Interested candidates, please submit your resume and cover letter to *****@bebetter-chiro.com.au
We look forward to welcoming a new member to our team who is enthusiastic about chiropractic care and committed to providing excellent service to our patients!