Claims Administrator

Who are we?We are the leading online platform for comparing and buying business insurance.Not to toot our own horn, but we’re shaking things up in the SME business insurance market! We’re all about making it easy and efficient for small businesses to get the perfect coverage they need to stay protected. Say goodbye to headaches and hello to hassle-free insurance! 🚀So what?We are looking for a Claims Administrator to join our dynamic Service team and provide excellent customer service to our clients. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. Responsibilities include processing claims, maintaining accurate records, and communicating effectively with clients and other team members. The successful candidate will be proactive, customer-focused, and adept at problem-solving. If you are a team player with a passion for helping others and ensuring client satisfaction, we encourage you to apply and become a part of our growing organization.Day to day responsibilities

• Provide administrative support to the claims team, including data entry, and preparing claims files for lodgment
• Assist the wider claims team in the management of claims, from initial notification to final settlement
• Liaise with clients, insurers, and other stakeholders to gather necessary information for claim processing
• Maintain accurate records and documentation for all claims
• Collaborate with the claims team to ensure efficient and effective claims handling

Requirements

• Previous experience in an administrative role, preferably in the insurance industry
• Strong attention to detail with excellent organizational skills
• Proficient in Microsoft Office and other relevant software applications
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong time management skills with the ability to prioritize tasks

Benefits

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week from the office (if not based in Sydney, the role will be fully remote)
• Free breakfast and more in the office
• Free flu vaccinations
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Growing company with progression opportunities

What Kind of Person Works Well in our CompanyDiversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.
BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun: a person who delivers a first class customer experience every time
Drumbeaters - noun: a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun: a person you can trust to get it done
Advancer - noun: a person who always wants do better