Address
Form of workWe are seeking an enthusiastic and self-motivated individual to join our Parramatta office in the role of Claims Consultant in Accident, Health & Travel. The purpose of this role is to manage Accident, Health and Travel claims end to end, by providing exceptional customer service to our clients and customers through proactive claim management.
What are my accountabilities?
- Process claims within your delegated authority;
- Meet, if not exceed, claim deadline deliverables;
- Ensure compliance with relevant service level agreements and obligation to Codes; and
- Provide exceptional customer service to our clients.
About you:
- Minimum of 2 years experience in managing Accident, Health or Travel claims
- Customer service and claims handling experience (essential);
- Exceptional written and verbal communication skills;
- Demonstrated organisational and time management skills;
- The ability to work independently and within a team; and
- Working knowledge of Microsoft Excel and Word.
Caring Counts
It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
Sedgwick is an equal opportunity employer and have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.
Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!
Why Sedgwick?
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!
Some of the Benefits of working with us are:
- Hybrid working arrangement. #LI-Hybrid
- Professional Development through Sedgwick Australia University
- +0.5 % on top of Superannuation Guarantee
- Domestic and International Career Pathways
