Clerical Team Leader

Clerical Team Leader- Bookings Department

Hollywood Private Hospital, Nedlands

• Temporary full-time opportunities - Enjoy flexible hours for better work life balance!
• Gain immediate access to an impressive array of employee benefits and programs
• Experience career diversity, complexity & opportunity.

About the Role

We are actively looking for an innovative Team Leader with a strong team focus to assist in the day-to-day coordination of our Bookings team. 

Our administration team provides clerical support to the Admissions and Booking of the hospital and are often the first point of contact for our patients, their families and visitors. 

Duties and responsibilities involve, but are not limited to:

• Whilst working on-shift, leading a team of administrators to ensure departmental tasks are achieved in an effective and efficient manner;
• Maintaining relations with all internal and external customers and continually provide service enhancements to meet customer expectations; and
• Assisting the Admission and Bookings Department Manager with the coordination of clerical and human resource functions of administration staff across our department.
• Provide guidance, support and training for the team.

About You

Essential:

• Previous experience in a administration position
• Advanced communication and negotiation skills
• Proven ability to lead and manage staff effectively
• Previous experience in a supervisory role
• Demonstrated problem solving skills and the ability to work under pressure
• Proven organisational skills and a high degree of attention to detail & accuracy
• Advanced computer skills using MS Office and Patient Management Systems (PMS).

Desirable:

• Previous experience with PMS such as Meditech and Meditech Evolution
• Previous experience in process review and development.

Remuneration: Salary commensurate with experience 

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. 

*Please note casual employees may not be eligible for all benefits. 

The Hospital

Hollywood Private Hospital is a modern, acute care hospital in Nedlands and enjoys a strong reputation for excellence in patient care. With over 700 licensed beds, Hollywood Private Hospital provides medical, surgical and mental health services for over 70,000 West Australian each year. 

For more information on the hospital, please visit www.hollywoodprivatehospital.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Requirements

• Must provide a National Police check conducted within the previous 12 months
• Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions regarding this opportunity, please do not hesitate Tracy Black via email at ******@ramsayhealth.com.au