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Form of workAbout us
Established over 30 years ago, Enersol plays an integral and key role in the global latex industry. Over time, Enersol has expanded and advanced to become a leader in a wide range of testing technologies, servicing market leading companies around the world.
Enersol's core focus is developing and providing reliable, accurate and high-quality testing equipment and testing services for medical devices and consumer products including condoms, gloves, small-bore connectors, syringes, needles, hot water bottles, children's toys and other devices.
Enersol has offices in Annandale, NSW and Georgetown, Penang, Malaysia.
About the role
Enersol is seeking an administrative and organisation genius, that is flexible, capable and can be the go-to person that gets things done.
The role involves a wide variety of tasks, and the successful applicant possesses strong skills and a willingness to adapt with a can-do attitude.
The main purpose of this role is to support Enersol's business operations, as follows:
- Front-of-house duties, including general reception, software, office & facility management.
- Client engagement operations, including sales administration support, client care, web and social media updates.
- Support the Chief Operating Officer and management team with special projects.
About you
You enjoy being a vital and valuable team player, are motivated, methodical and enthusiastic.
You have great communication skills as the first point of contact for clients, contractors and providers.
You are professional, positive and find solutions!
You have solid experience with Microsoft 365 and Google Workspaces. You are great with meeting & managing timelines. You know how to effectively schedule and are proficient with calendars. You have experience with project management and/or customer relationship management software (such as Pipedrive or similar), accounting software such as Xero or similar, and know your way around technology and the internet. You can handle anything from collecting the mail and arranging company lunch, to contacting a customer about a quote or an embassy about a VISA application.
You know how to support the delivery of marketing activities such as web and social media updates produced by the team.
You are:
- Values driven, and your working style and approach to work reflects this.
- Friendly, with an approachable manner and demonstrate care and respect for team members.
- Very capable of communicating effectively with a wide range of stakeholders and can adapt communication style as needed.
- Comfortable working flexibly and supporting a team in different states and time zones.
- Understanding of the importance of protocols and compliance and are diligent in record keeping and management.
- Comfortable working in a collaborative team environment and also working autonomously.
You have ideally worked in an office environment for a laboratory, engineering or other technical environment.
Skills, Knowledge and Experience
The ideal candidate for this role is someone who has a background in front-of-house administration, office management or customer care in a similar environment.
Specific skills, knowledge and experience are as follows:
- Proven track record in delivering an extraordinary customer experience.
- Ability to adapt quickly, problem-solve and manage multiple competing priorities.
- Exceptional communication, presentation and interpersonal skills.
- Tech savvy, very comfortable with project and customer management software and collaborating via Microsoft 365 tools (eg MS Teams) and can learn new software/systems quickly.
- Exceptional organisational skills and approach to time management.
- Strong attention to detail.
Requirements
Sydney based Australian resident or permanent resident.
Applications from Australian citizens and permanent residents will be considered.
As part of our commitment to creating a diverse and inclusive workplace we invite candidates of all ages, people with a disability and Indigenous Australians to apply.
