AddressBuild a better future. Where NSW meets the world.
The world’s always evolving and so are we.
We’re proud of our rich heritage and how far we’ve travelled to where we are today.
That journey continues.
To face the challenges of the future, we’re building a team that brings together truly diverse knowledge and skills. One that wins by combining deep industry expertise and connection, with fresh ideas and experience.
So, if you care about helping Australia and its people prosper…
If you’re a challenge seeker who loves variety and solving problems…
And if you want to help us shape our culture and our impact…
Well, this is the place. And now’s the time.
Your opportunity
As our Shipping Support Officer – Marine Operations (SSO-MO), you will meticulously prepare, manage, and adjust the roster for Marine Operations and VTS staff and be the primary contact for team members, offering expert guidance for roster-related inquiries, leave requests and absences.
This role is based in Sydney (Millers Point) and reports to the Manager, Marine Operations, Sydney. You may be required to work from Port Botany as required.
This role will work closely and collaborate with the Shipping Support Officer – Pilotage and Port Services (SSO-PPS) and where required undertake role responsibilities of the SSO-PPS during leave, absences or as directed by Manager Marine Operations.
Here’s how your impact will truly count:
- You’ll utilise the Emp Live rostering system to create, manage, and adjust rosters for our 24/7 Marine Operations and VTS teams.
- You’ll ensure the equitable allocation of resources and staff scheduling while maintaining logistical efficiency.
- You’ll analyse data and produce detailed reports for management, drawing conclusions, highlighting opportunities for improvement, including data on casual utilisation and leave trends to support Marine Operations.
- You’ll effectively respond to staff absences, re-rostering, emergency replacements or backfilling requirements.
- You’ll ensure seamless payroll coordination and data interface with the payroll team.
- You’ll manage staff training and development needs and identification of training opportunities within the roster.
- You’ll run the annual leave ballot process and monitor qualification records, notifying staff of expirations and coordinating training plans.
- You’ll analyse data and produce detailed reports drawing conclusions, highlighting opportunities for improvement, including data on casual utilization and leave trends to support the Marine Operations team.
- You’ll collaborate with effectively with stakeholders and keep the Roster Guidelines up to date based on advice from Marine Operations Management.
What you’ll bring
- Willingness to learn and maintain a high-level proficiency with the functions of the Shipping Support Officer – Pilotage and Port Services
- Strong communication and customer service skills to effectively collaborate with stakeholders.
- Advanced proficiency in MS Excel and proficient in using Microsoft suite of products including POWER BI.
- Meticulous attention to detail, efficient multitasking, and prioritisation of tasks.
- Previous rostering experience in a complex 24/7 operational environment.
- Previous experience with the Emp Live rostering system or a similar tool.
- Experience in a port operational environment or similar would be desirable.
What matters most is that you’re a collaborative team player, who brings true expertise to our trusted team. You’ll feel aligned with our values and reflect them in the incredible work you produce.
Why join Port Authority of NSW
At Port Authority, you’ll find a unique opportunity to build a rich and impactful career, in an organisation where the public interest meets commercial agility. You’ll be amazed by what you can experience and achieve here… and just how much it matters.
We think you’ll love the impact you can have with us, but don’t just take our word for it! You can meet our team and read their stories on our website.
You’ll also enjoy a range of benefits, such as:
- Excellent salary packaging options and salary continuance insurance.
- Ongoing support through our care and wellbeing program.
- Rewards for your hard work through service awards and recognition.
- 5 days paid leave for IVF treatment, as well as 14 weeks parental leave for either parent + 2 additional weeks.
- Heavily discounted gym memberships.
- Annual free flu vaccinations.
- Study assistance.
- Professional memberships
Discover a career in the unexpected
We’re looking forward to hearing from you. Please submit your application via SEEK and ensure you include a cover letter and resume.
Applications close Tuesday 14 May 2024.
You can contact Phil Azzopardi, Manager Marine Operations - Sydney on mobile: 0419 888 *** or email: **********@portauthoritynsw.com.au for more information on the role.
Port Authority of New South Wales is committed to diversity and social inclusion. We actively encourage people of all abilities, culturally diverse backgrounds, people who identify as LGBTIQ+; and people of Aboriginal and Torres Strait Islander descent to apply.
*This role is open to Australian Citizens or Australian Permanent Residents only.
**Applicants will be required to complete a variety of background checks, including police checks, medicals, and qualification checks in order to be successful.
***Unsolicited applications from recruitment agencies will not be accepted.
