Address
Form of workAdministrative & Customer Service Assistant
The company:
Medicolegal Express (MLE) is a boutique, rapidly growing clinician-led provider of high quality medico legal services to a large network of law firms and insurance companies. We pride ourselves in being the market leader in both quality of impartial reports and service to clients - facilitating the link between medicine and the law.
An exciting opportunity exists for an Administrative & Sales Assistant to join our team Medicolegal Express.
Job Description:
Your role will be multifaceted, with your primary goal is to provide outstanding service to our clients (predominantly via phone and email). This will involve liaising with medical specialists, law firms and insurance companies on a daily basis.
Key Responsibilities:
The key responsibilities of this role include:
- Responding diligently and professionally to telephone enquiries, to provide value to our clients.
- Appointment scheduling and confirmation as required.
- Document management & general administration.
- Liaising with stakeholders regarding timely document delivery.
Skills & Experience Required:
- You are a people person, great communicator with a background in administration or sales. Experience in healthcare, legal, or customer service / sales industries is advantageous.
- Proven time management skills with the ability to prioritise workloads.
- Demonstrated ability to multitask and problem solve.
- Adaptability to change of processes.
- Ability to work autonomously and collaboratively with the team.
What We Offer:
- Immediately available position.
- Friendly and supportive workplace.
- Excellent remuneration and professional growth opportunities.
- New office! In a great Toorak location.
To apply and be considered for this exciting and challenging position, please submit your resume together with a cover letter addressing why you would be a good fit for this role specifically answering:
- Your recent experience and how this will ensure a smooth transition to work at MLE?
- How you feel your skills will help you succeed in this role?
- What are the three things you are looking for in a prospective role?
