Address
Form of work * Footscray or Bendigo location with blended working from home/office arrangement
* Fixed Term until 21 March 2025
* Salary circa $69k + Super
* Applications closing 18 March 2024
About Us
We proudly serve as the public trustee of Victoria, driven by a strategic vision aimed at supporting Victorians in safeguarding and enhancing their legacies and financial well-being.
Grounded in a strong sense of community, we provide essential financial and legal products and services, including Will Writing, Powers of Attorney, Executor Services, Trustee Services, and Personal Financial Administration.
For more information, please visit www.statetrustees.com.au
About the Role
As a Client Consultant, you will provide financial administration support for a new government scheme. This role will answer questions regarding elements of the scheme and use information provided to process payments.
We are seeking applications from experienced customer service consultants who will be proactive and committed to the success of this program.
Duties
* Create client and supplier records for all new applications in relevant systems
* Complete allocated administrative tasks and activities within required timeframes
* Process payments to suppliers and households
* Where appropriate, liaise with government departments to facilitate appropriate management of applications and accounts
Skills & Experience
To be successful, you will need to demonstrate:
* Experience in customer service and administration
* Well-developed written and spoken communication skills
* Basic analytical skills and computer literacy including competent use of Microsoft Office
Business administration experience preferably within the financial, legal or disability sectors will help you secure this role.
Employee Benefits
Our people's wellbeing is important, and we are proud to offer the following benefits:
* Career development
* Health and well-being programs
* Flexible working conditions
* Education assistance
* Purchased leave
* Employee assistance program
* Reward and recognition program
* Free Will preparation
* Retailer discounts
* Charitable workplace giving
* Employee social club
Most importantly, you will be part of an organisation that works collaboratively to improve the lives of Victorians.
Our Culture
Our work has purpose. It inspires us to collaborate, learn and innovate together so that we do better – by our community, ourselves and each other – every day. We're a caring and united team, passionate about making a difference. Flexible and inclusive, we value our diversity. We bring our whole selves to what we do and actively support everyone's wellbeing.
How to Apply
Click the Apply button to commence the application process. Please include a cover letter and resume.
We recognise the power of diversity and creating an environment where all our people feel they belong and reflect the communities in which we live, work and serve. We care about recruiting the best people, regardless of gender identity, age, ability, sexual orientation or cultural background. If you think you can do the job and would be a great fit for our team, we'd love to hear from you.
