Client Services Coordinator

About the Company:
Our client, a well known accounting firm based in Melbourne CBD, is seeking a dedicated Client Services Coordinator to join their team. Renowned for their excellence in providing comprehensive services related to ASIC and ATO compliance, our client offers a hybrid work model and a stunning office space with outstanding views of the city.

Role Overview:
As a Client Services Coordinator, you will be responsible for managing Client Services, administrative tasks, and receptionist duties within the accounting firm. This role presents an excellent opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute to the overall success of the firm.
Key Responsibilities:

• Serve as the main point of contact for clients, delivering exceptional service and support.
• Coordinate client meetings, appointments, and follow-up communications.
• Assist with ASIC and ATO compliance tasks, including document preparation and filing.
• Manage administrative duties such as scheduling appointments and handling correspondence.
• Maintain a professional and welcoming reception area by greeting visitors and managing calls.
• Collaborate with internal teams to ensure effective communication and client service delivery.
• Contribute to process improvement initiatives to enhance efficiency and client satisfaction.

Requirements:

• Previous experience in a similar role within an accounting firm.
• Strong organisational skills with the ability to manage multiple deadlines effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficiency in MS Office Suite and familiarity with ASIC and ATO compliance processes.
• Australian citizenship or permanent residency status is required.

Benefits:

• Hybrid work model offering flexibility and work-life balance.
• Opportunity to work in a supportive team environment with growth and development opportunities.
• Beautiful office space in Melbourne CBD with stunning views and modern amenities.
• Competitive salary package and additional benefits.

If you are a motivated individual looking to join a prestigious accounting firm and embark on an exciting career journey, apply now to be considered for this opportunity!