Address
Form of work
SalaryAbout us
We are a B2B Telecommunications and Business Solutions provider based in the South East of Melbourne.
We are a small, dynamic and high performing team.
The Role
We are seeking Client support consultants to provide support to our customers.
The role encompasses phone, chat and administrative support.
This position would ideally suit someone starting out in customer service or wishing to continue their career pathway in customer service.
We offer great flexible working arrangements, full training and support.
Casual full-time and part-time opportunities available.
About you
You approach your work with enthusiasm.
You are a people person who demonstrates a passion for assisting and communicating with customers.
You are a team player who likes to collaborate and work in a busy, supportive environment.
You have great verbal and written communication skills.
You have high attention to detail and are comfortable working on multiple systems & platforms.
Duties
Primary responsibilities include:
- Inbound and outbound calls.
- Record keeping through an internal CRM / ticketing system.
