AddressJoin Prestige Inhome Care as a Client Coordinator
ABOUT US
At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes. If you're passionate about client-focused care, kindness, and creating joy, we want you!
ABOUT THE ROLE
Are you ready to be the heartbeat of our care delivery? As a Client Coordinator, your mission is to ensure the most efficient and high-quality service for our extraordinary clients. You'll play a crucial role in:
- Matching clients with the perfect care staff through timely and accurate rostering
- Keeping everyone in the loop with schedules, from clients to care staff
- Championing employee recruitment, induction, and training
- Handling feedback and incidents with precision for continuous service improvement
- Providing leadership to our dedicated care staff
- Contributing to the development of policies, procedures, and processes
- Managing relationships with broker partners
- Ensuring compliance with organisational and industry standards
If you have:
- Excellent communication and interpersonal skills
- Rostering experience
- The ability to prioritise and meet deadlines
- Demonstrated self-awareness and self-management
- Computer literacy for word processing and database management
- A proactive approach with a focus on continuous improvement
- Problem-solving and conflict resolution skills
- A commitment to delivering quality service that exceeds expectations
WHAT'S IN IT FOR YOU?
We are thrilled that Prestige Inhome Care has been recognised as one of the AFR BOSS Best Places to Work! This acknowledges our commitment to fostering a workplace where everyone feels supported and empowered.
At Prestige, we believe that our people are our greatest asset. From our dedicated carers to our passionate office staff, every team member plays an important role in delivering exceptional care and support to our clients and their families. This recognition from AFR reaffirms our belief that when employees feel valued and respected, they can truly thrive personally and professionally.
There are many other benefits of working at Prestige, including:
- Flexible working arrangements after 3 months training
- The satisfaction of making a real difference in people's lives
- Growth opportunities in a business with a stellar reputation
- Exciting Reward and Recognition programs
- Regular social events and functions to celebrate your hard work
- Health and wellbeing initiatives
- Access to an employee assistance program
- A paid day off for your Birthday!
Be part of a dynamic team that values your dedication and hard work. Apply now addressing your Cover Letter and Resume to Jason Beardsley, and let's make an extraordinary difference together!
We are committed to respond to every applicant!
If you do not receive a response within a week of submitting your application, please email *******@prestigeinhomecare.com.au or call Jason on 1300 10 30 10
Additional information
- One of AFR's Best Places to Work in 2024
- Know that your work makes a significant impact on people's lives
- Exciting Reward and Recognition Programs
