AddressSummertime Pools is a leading fibreglass swimming pool manufacturer and installer with our Office located in Dandenong South. We build quality pools that exceed our customers’ expectations!
We are passionate about our industry and what we do and are currently seeking a likeminded individual to join our fabulous team!
The position available is for a Client Service Coordinator who takes pride in what they do. This is more than just a job… It is a chance to be part of an exciting, rapidly growing organisation with a big vision for the future.
Key responsibilities for the position include:
- Liaising with internal & external stakeholders including Sales, Manufacturing & Construction teams, Sub-contractors, and Customers throughout the construction process
- Maintain customer relationships throughout the construction process, from post-contract signing, sending welcome letters through to final inspection and sending customer survey. Including but not limited to customer updates and general enquiries
- Preparation of projects in relevant applications, i.e HubSpot, Xero, etc.
- Timely preparation and lodgement of building permit applications for company pool installations
- Preparation and lodgement of works notices, permission applications, etc with relevant parties
- Responding to Building Surveyor requests for information
- Sending stage invoices at the correct project timeline
- Creating POs, matching project POs with bills in Company systems and managing costings of projects to ensure within budget
- Prepare and submit project variations for approval
- Booking handovers for projects once construction completed and successfully closing off building insurance
- Taking service calls and directing customers appropriately
Requirements for the position include:
- Previous construction experience in a similar position is preferred
- Proficient in Microsoft Excel, Outlook and Word.
- Experience in project management systems such as simPRO or Aroflo
- High level accuracy and attention to detail
- Enthusiastic and professional disposition
- Strong communications skills
- Ability to meet deadlines and manage priorities
- Ability to work with a high degree of confidentiality and sensitive information
- Ability to work independently and as part of a team
Don’t meet every single requirement? At Summertime Pools we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
