AddressThe Company
My client are a long standing business that have been successfully operating for over 15 years. With a small but strong base of large key clients, they value quality over quantity working with some of the largest names in Australia that have depended on them for many years for their campaigns management. With their office based in the heart of the gold coast, a diverse team and lots of opportunities for their staff, they really are a great business to be part of.
The Role
This role is an integral part of the Senior Management team in which you will add value, share your ideas and have the ability to make a real difference in the business.
Duties include:
- Onboarding new clients
- Managing online platforms
- Tracking KPI's to ensure team are hitting targets
- Working with Sales team and liaising all relevant information to clients
- Budget planning and analysis
- Building and maintaining excellent relationships with stakeholders
- Setting budgets
- Assigning campaigns to teams with the right quality and experience
- Drafting contracts and proposals
- Ensuring a transparent line of communication is constant between sales, client services, operations and support to ensure revenue and client and sales partner satisfaction
- Manage and track compliance is adhered to at all times in accordance to company guidelines and external accreditations / audits
- Complaints handling
- Regular clients performance reviews
What you need
In order to be successful in this role you will have the following attributes:
- Adaptable
- Solution focused
- Experience within a management role
- Flexibility to travel if / when needed (This will mainly be interstate but will potentially be overseas later down the line)
- Strong reporting skills
- Excellent communication
- Excellent punctuation
- Computer savvy
- High attention to detail
What is on offer
The successful candidate will secure a permanent role within a business that offers career progression, personal development and an amazing culture.
Office is located in Broadbeach and is situated near public transport routes, lots of access to parking, shops and cafe's for your convenience.
Salary ranging from $80,000 - $100,000+Super dependent on experience.
You will be given a work laptop, free car park space and secure a permanent full time role.
