Client Liaison Officer

Full-Time, Fixed Term Contract until June 2025
3 positions available
VPS Grade 4.1 ($92,332 - $104,762, plus superannuation)
Supportive, inclusive and high-performing work culture

Why join us
At the Victorian Electoral Commission (VEC) we are not just about elections, we are about enabling all Victorians to actively participate in their democracy. The VEC conducts State and local council elections and is responsible for promoting public awareness and understanding of electoral issues in the Victorian community. Our goal is to be change ready and responsive to legislative changes and community expectations in a dynamic and complex operating environment.
Our vision is for all Victorians actively participating in their democracy. Apply now to make a meaningful contribution to the democratic process.
We provide a values driven workplace culture with a passion for excellence and innovation in the services we provide. We offer a supportive environment that encourages professional development and provide opportunities to broaden your experience though internal working groups and committees across VEC branches.
What you will be doing
This is an exciting opportunity to join the the Local Government and Fee for Service team, supporting the planning and delivery of local government and fee for service electoral activities, including the 2024 Local Government general election. The role is focused on building and maintaining effective relationships with councils and fee-for-service clients. The Client Liaison Officer will develop an understanding of council and client needs and collaborate with business areas across the VEC to ensure fit-for-purpose and high-quality service delivery.
Reporting directly to the Client Liaison Manager, this role will be responsible for:

• Establishing and maintaining stakeholder relationships for effective delivery of electoral services.
• Drafting and overseeing election service agreements, reports, and ensuring compliance with legislation during elections.
• Monitoring election progress and identifying and escalating issues to relevant stakeholders.
• Documenting internal election procedures on behalf of the Client Liaison team

What you will bring to the role

• Well-developed communication and negotiation skills
• The ability to work effectively in a team environment and with a wide range of
• Excellent project management skills
• Demonstrated ability to work within inflexible timelines
• Commitment to the VEC's core vales

How to apply
All applicants must submit:

• a current CV and
• a separate document with responses to Key Selection Criteria (KSC) 6.5, 6.6 and 6.7 listed in the position description.

Applications should be lodged online via the Apply Now button (below). The VEC can only accept applications lodged via Victorian Government Careers website.
Applications close at 11:59pm on Friday 2 February 2024.
We highly encourage Aboriginal and Torres Strait Islander people, people with disabilities and culturally and linguistically diverse people to apply.
We are committed to diversity and inclusion in our workplaces with the people we employ, and at the ballot box with the people we serve. We aim to create a workplace that is inclusive, equitable, and safe for all.
We understand that candidates may need adjustments in the recruitment process and/or workplace. For any questions or request for accommodations, please e-mail *********@vec.vic.gov.au
Successful applicants will be required to satisfy character clearance requirements, including but not limited to national police check and working with children check.
In accordance with Section 17A of the Electoral Act 2002, the VEC may ask applicants for disclosure of specific political activities that could compromise the perceived independence of the organisation. Please click here to read more.
VEC contact details
For further information please contact AInsley Carter, **************@vec.vic.gov.au