Client Management System Administrator

Client Management System Administrator

 (Job Code CSSAFT)

About Cyrenian House

Cyrenian House is a leading not-for-profit non-government organisation that has been supporting the WA community for over 40 years to access AOD services.

We work in solidarity with Aboriginal and Torres Strait Islander people as Australia’s First Peoples and as the traditional owners and custodians of this land. We celebrate diversity and value the lived experience of people of every ethnicity, faith, age, disability, culture, language, gender identity, sex and sexual orientation. We welcome lesbian, gay, bisexual, transgender, gender diverse and non-binary, intersex and queer (LGBTIQ+) people at our services. We pledge to provide inclusive and non-discriminatory services.

The Role

We are excited to introduce this new role of Client Management System Administrator. 

The Client Management System (CMS) Administrator will be responsible for the day-to-day management of Cyrenian House’s CMS. This role will incorporate user training, reporting and general system configuration. The role will need sound knowledge of Salesforce.

Reporting to the General Manager of Non-Residential Services you will also capture requirements for service delivery improvements & development of new services within Cyrenian House. 

If you are interested in this position and possess the required level of knowledge and skills we would like to hear from you.

The position is full-time, based at our Corporate Services Office on Fitzgerald Street, Perth. 

Level 5 - $98,700 per annum 

To be successful in this role you will require the following key attributes:

• Experience working in a similar role involving project/system implementation and the ongoing support.
• Previous significant experience working with Salesforce and/or Global Health CRMs.
• Demonstrated ability to work with a range of users of differing technical ability.
• Demonstrated and well-developed reporting skills.
• Strong Excel skills.
• Experience in developing and delivering training to users of differing technical abilities.
• Excellent communication skills including the ability to present complex technical issues so they can be easily understood by diverse audiences.
• Ability to resolve issues as they arise and provide effective solutions.
• Knowledge of Power BI or other reporting and presentation tools.

What we offer you.

• Professional team. Rewarding team culture with flexible working conditions
• Unique opportunity to work in an organisation passionate about making a difference to the lives of those effected be alcohol & other drugs.    
• Excellent training and development opportunities. 
• Salary Packaging options available. 

How to apply.

Please submit your application by emailing  ****@cyrenianhouse.com  your application should include: 

• response to the selection criteria in no more than two pages. 
• current resume, including two referees.

Please refer to the employment section on our website to download a full copy of the JDF: www.cyrenianhouse.com

For further information, please contact Nicola Iannantuoni: ************@cyrenianhouse.com 

Cyrenian House is committed to Reconciliation and Closing the Gap. Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications will close 9 am Tuesday 16th April 2024

Cyrenian House is a smoke-free organisation.