AddressWe are looking for a new team member to join our company where you will assist our borrowers in achieving the best outcome for them and our business. Home Lending experience is preferred but not essential for the right candidate.
A day in the life of a Client Relationship Officer
- Receiving requests from borrowers seeking a lower interest rate on their home loan
- Reviewing these loan accounts and problem solving to determine the best offer available
- Liaising with our internal and external partners to achieve the best outcome
- Consulting with borrowers and/or brokers
- Implementing rate and repayment changes in the banking system
- Updating borrowers on these changes
- This role also includes processing other changes that may enhance the borrowers lending experience such as change to loan structure, referral for future lending, etc
- Room for progression and training in other areas is available for the right person looking for a long term career within our company
This area of our business is highly sought after and will suit an applicant that enjoys a busy schedule, thinking on their feet and problem solving.
You will also be confident in working out of several banking systems however, full training will be provided.
Certificate IV in Finance and Mortgage Broking will be beneficial.
About BNK
BNK Banking Corporation Limited (BNK) is an ASX-listed financial services company.
The bank offers simple and easy to understand deposit accounts, personal loans and mortgages under a number of brands: Goldfields Money, complemented by the Better Choice Home Loans brand, distributed via mortgage brokers nationally. BNK Bank plans to offer a new range of products under the BNK brand later this year.
This unique combination allows BNK to develop competitive products that meet its changing customer needs, leveraging its low-cost, technology-driven model. BNK is focused on becoming a challenger bank of scale through building its product portfolio, growing its diversified distribution network and pursuing technology enabled partnering opportunities.
Why you will love working at BNK Bank
- The BNK Culture, specifically the positive vibes, capability and enthusiasm in the business which is apparent from the moment you walk through the door
- Flexible working arrangements available
- Centrally located modern office close to public transport and parking
- Collaborative team environment where real people work together to leverage their strengths so that they can help more customers achieve their banking goals.
- Career progression within the Client Relationship Team and throughout the business
BNK Culture
Our culture is all about teamwork and is underpinned by 5 core values;
- Work hard - Successful people have a special trait, they work hard, they don’t give up, they learn from failure and then they succeed on purpose
- Innovation - Think big, remain flexible, stay ahead of the curve and get the job done
- Trust - Protect the trust we build with our customers and each other. It is hard to build and easy to lose
- Humility - Let others shine by helping them achieve more than they thought was possible
- Unity - We are in this together, even when the going gets tough
If this sounds like the perfect opportunity for you, apply now by clicking on “Apply Now” to upload your resume and cover letter.
If you have any questions regarding the position, please contact ***********@bnk.com.au
