Client Services Coordinator - Multiple Roles

Client Services Coordinator - In Home Care
Seniors Community Care

Location: Somerville, Vic
Remuneration: SCHADS award rates apply
Employment Type: Full-time
Duration: Continuing appointment

Seniors Community Care is a longstanding community-based organisation with a vision for community care that supports the aged, frail and disabled people living within their community and supported by services to maintain their independence. Seniors Community Care is owned by St John Ambulance (Vic) who has been saving lives and delivering care and compassion throughout Victoria for 140 years. Our volunteers and our staff are the lifeblood of everything we do. We are currently recruiting for a Client Services Coordinator to ensure care providers are scheduled to meet clients' in home care needs.

The Opportunity

The Client Services Coordinator will be responsible for the rostering and scheduling through allocating care works and maintain databases to ensure clients needs are meet in a safe, efficient and effective manner.

We are looking for someone who is motivated and passionate about aged care and the delivery of high-quality customer care. 

Key Responsibilities

• You will be the first point of contact for clients, cares, care managers and referral organisations
• Liaise with care coordinators and care managers from other orgnaisation in a professional manner
• Coordinate services ensuring needs are met, through clear communication of tasks, times and requirements
• Fill vacancies as they arise maintaining continuity of care
• Database management including updating systems and roster changes

Your experience

• Aged care industry experience preferably in administration or rostering/scheduling
• Strong administration skills
• Time management skills and attention to detail
• Experience in within the home care package environment would be highly regarded

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We value the innovation and creativity that diversity of thought brings to our high-performance culture, we welcome applications from anyone who believes that can deliver the outcomes we are looking for.

If you are looking to join an organisation that makes a difference, apply today.

You must have the right to live and work in Australia to apply for this position. No agencies please.

Enquiries

Amanda Harris, Talent Acquisition Specialist, *************@stjohnvic.com.au

Closing Date

Sunday 5 June 2024, 11:55 pm