AddressSeeking a customer service superstar for a full time perm role with an established organisation. Responsibilities involves ensuring client satisfaction, and contributing to continuous improvement initiatives. Fantastic opportunity for career progression in a highly respected business.
Client Details
We have partnered with an established organisation that is dedicated to enhancing the quality of services in health, community, and human sectors to ensure patient safety, experience, and outcomes.
Description
As our Client service Officer, you'll be the key link between the organisation and valued clients. You'll provide them with up-to-date information and provide exceptional support throughout, and ensure their satisfaction with services.
- Provide effective customer service, and assist with telephone calls.
- Assist with complaints and compliance processes.
- Assist with mail outs, as required.
- Providing up to date and consistent Information to clients on relevant standards
- Providing services and solutions to clients to their satisfaction
Profile
- Previous customer service experience ideally 2+ years
- MS office experience
- High level of attention to detail
- Fantastic communication
- Ability to work in a busy environment
Job Offer
- Full time perm role
- 60k + super + salary sacrifice
- Career progression with a stable company
- Fantastic culture and team - morning teas, fortnightly " trolley of joy" and other monthly office events
To apply online please click the 'Apply' button below.
