Client Service Officer | Full-Time Permanent

Closes: 09 February 2024
Classification: Administrative Services Officer Class 4
Salary: $80,535 - $86,909 plus superannuation
Position No: 32944
Directorate: Canberra Institute of Technology
Advertised (Gazettal date): 02 February 2024
Contact Officer: Matthew Coleman on
***************@cit.edu.au
or
(02) 6205 2***
Details: The Canberra Institute of Technology (CIT) is seeking a motivated Administration Officer to support the Pathways and Business & Leadership teaching colleges.
The focus of this role is to support the CIT Pathways management team which is made up of the Accounting and Project Management, Business, English Language, Foundation Skills and Year 12 teaching departments.
The role requires a highly motivated and driven individual with a proven ability to support office management functions involving both clients and staff.
The Administrative Service Officer reports to the College Director and is responsible for:
Providing quality customer service to both internal and external stakeholders.
Supporting teaching department administration staff with specific CIT administrative functions in accordance with relevant policies and guidelines.
Preparing correspondence and reports as appropriate, and undertaking analysis as required.
Providing ad hoc support on college special projects as required.
Actively participating in CIT department, college and institute wide events.
This position does not involve direct supervision of staff.
Eligibility/Other requirements:
Highly desirable
Certificate III or IV in Business Administration.
Qualifications, relevant skills and experience in an associated field.
Experience using Word, Excel, Powerpoint, Outlook, Teams and Webex.
Notes: This position is a permanent position. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.
How to Apply: Applicants are to address the selection criteria located in the position description, a maximum of two pages, and provide a current curriculum vitae along with two completed referee reports.
Applications should be submitted via the Apply Now button below.
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