Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Cluster Manager role based at our Canberra store. As a Cluster Manager at Pillow Talk, you’ll partner with the leaders across of our beautiful Canberra stores to nurture and support their professional growth and development. You’ll review store and team member performance on a regular basis and collaborate with respective leaders to formulate and execute action plans that leverage the store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth. You’ll coach your team in the art of communicating our brand story, evoking in-store passion and brand loyalty with team members and customers alike, and empower your team by demonstrating how their efforts align with the business strategy.
A bit about you...
- Experience in multi-site management with a passion for inspiring and motivating teams
- Experience in a commercial, customer-centric store leadership role in a busy retail environment
- A proven track record of leading teams to consistent achievement of revenue targets
- Operational agility with a strong inventory management capability
- Fashion or trend oriented with strengths in visual display and stock presentation
- Consultative selling experience with proven ability to train and coach in the art of consultative selling
- Entrepreneurial spirit with a track record of creating and implementing ideas to improve store trade
- Exposure to high volume, large format retailing
- Strong delegation and ability to optimise your team's productivity
Why we think you should consider joining the Pillow Talk Tribe!
Salary open to experience plus super and generous monthly performance incentives
- 60% store discount after qualifying period – T&C’s apply
- Free onsite parking at our Canberra location
- 100% Australian-owned and operated company
- One of the largest linen and homewares specialists in the country
- Opportunities for further learning and career growth
- Warm, friendly and supportive work environment
- Passionate and knowledgeable team
- On-trend, high-quality products that make “selling” a true pleasure
- Family values and a culture of inclusivity and belonging
Our business is in a good place right now, but where we are going is even better! For your chance to join the Pillow Talk Tribe apply below!
We are a Circle Back Initiative employer, which means we commit to responding to every person who expresses interest in working for us.
Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren’t justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.