Client Services

We're thrilled to announce an opening for a Client Services Role with a leading international company in the fashion industry, specialising in made-to-measure clothing for private label businesses.This role is based in the company's Head Office in Melbourne CBD, offering an exciting opportunity for a client-focused individual passionate about the fashion industry and dedicated to delivering outstanding client experiences.About the Role:As the primary point of contact for clients, you'll nurture existing relationships and provide exceptional customer service. This is a B2B role, supporting retailers worldwide to ensure their needs are promptly and professionally met.Key responsibilities include email and phone correspondence, managing a growing client portfolio, building rapport with current clientele, and handling administration duties such as order management and basic accounting.What’s in it for you?

• Full-time permanent position
• Attractive salary of $70,000 + Super
• Convenient Melbourne CBD location
• Monday-Friday working hours
• Hybrid working model: 3 days in-office, 2 days WFH
• Supportive training environment with opportunities for growth
• Ability to work independently and take ownership of the role
• Opportunity to work for a leading custom clothing company who operate internationally.

About You:

• Customer-focused attitude with the ability to build rapport with clients.
• 2-3 years of experience in Client Services or account management
• Exceptional verbal and written communication skills
• Ability to work autonomously and manage workload effectively.
• High attention to detail

If you're seeking your next customer focused role and are passionate about building exceptional client relationships, please click 'apply' or contact Georgina at SMAART Recruitment on 0431293145 or georgina@smaart.com.au.