- Full-time and Part time options available
- North West Metro Location
- Generous Salary Packaging Options
mecwacare is seeking a stand-out rostering expert to join the Client Services team in our Home Care Services department. This is a fast-paced, phone-based role that is integral for rostering Direct Care Workers and nurses to provide aged care and nursing services in clients’ homes and the community. The role also asks you to juggle priorities including liaising with case managers, clients and field staff, as well as maintain timely and accurate record keeping.
What you bring:
- Rostering and scheduling experience in aged and disability service environment.
- Knowledge of the North and Western Metropolitan corridors.
- Proactive attitude and ability to multitask between phones, emails and rostering.
- Demonstrated experience in a client focused position with a commitment to providing superior customer service to the most important members of the team – our clients and our staff.
- A logical mind with an ability to see the bigger picture - rostering is a puzzle waiting to be solved.
- Strong administrative and organisational skills with a high level of attention to detail.
- Strong IT skills including Microsoft Office suite.
- Knowledge of Carelink +.
- Knowledge of CHSP, HACC guidelines and My Aged Care Portal.
- Training and Development opportunities.
- Full Salary Packaging up to $15,900 and Meals Card up to $2,700
- Career Progression Opportunities.
- Board Scholarships and Employee Awards.
- Employee Assistance Program.
To apply: Please click APPLY and submit your application.