Client Services Officer

South Australia Police
Job reference: 600678
Location: 5253 - MURRAY BRIDGE
Job status: Short Term Contract
Eligibility: Open to EveryoneTerm part-time (0.8 FTE) vacancy up to 4/5/2025.The Client Services Officer is a multi-skilled administration position accountable to the Administration Manager and has a close working relationship with managers responsible for individual portfolios, including Operations Section, Criminal Investigation Branch, Prosecution Section and Administration Section. The incumbent is responsible for undertaking a range of administrative and business related activities, ensuring a high level of customer service is provided and maintained.The incumbent will be required to actively undertake any required training, participate in multi-skilling and job rotation across the individual portfolios. The incumbent will be expected to provide administrative support to any of the stated areas as necessary and in accordance with business requirements. As new policing initiatives are developed the incumbent must be prepared to adapt to changing work practices and ways of providing support to clients.This vacancy is primarily providing Front Station Operations Section administration support, providing a face to face and over the phone customer service to members of the public.Special Conditions

• The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.
• The incumbent may be assigned to other duties at this remuneration level or equivalent.
• May involve shift/public holiday/weekend work
• Some out of hours work and intra/interstate travel may be required.
• The incumbent is required to participate in SAPOL’s iEngage program.

Salary
ASO2 - $57,842 - $62,221 per annum.Enquiries
Charissa Lawrence
(08) 8535 6034Application Instructions
All applications must be submitted online. Applicants should include the name, title and contact details for 3 current referees.Applicants external to SAPOL must complete an Employment Declaration Form and include this with their application (refer to Job Application Guidelines for proof of identity process).Please read the Job Application Guidelines and address the following essential requirements within the application:

• Ability to professionally communicate to all levels of management and personnel and respond appropriately to the needs of customers and client groups
• Ability to work both as an individual and part of a multi disciplinary team and achieve agreed objectives
• Ability to coordinate and prioritise own workload and when required, that of other team members
• Possess a high level of personal integrity and credibility and maintain confidentiality
• Proven experience in the use of personal computers including word processing, databases, record management and spreadsheet software packages

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.
Applications close: 10/07/2024 5:00 PMAttachments:
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-Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.