Address
Form of workAbout EPIC:
Empowering People In Communities (EPIC) is a not for profit organisation that offers disability support services in the Pilbara and Goldfields.
Our aim is to empower clients through a range of services that support many people to live a more connected life through community.
Location:
Port Hedland
Fulltime hours
Opportunity:
To provide quality administrative and operational support to the Hedland team and be the first point of contact for all visitors including staff, internal and external stakeholders.
Duties and Responsibilities:
- First point of contact for all visitors including staff members of EPIC by greeting, welcoming, and directing them appropriately
- Provide quality customer service when handling all phone calls and emails and queries
- Maintain office amenities, stationary, common areas, meeting rooms, kitchens, and the purchase of supplies in consultation with your Line Manager
- Maintain generic email enquiries, office calendars and monitor staff and vehicle movements
- Perform financial administrative tasks including mileage, receipting and petty cash for all teams
- Support fleet and asset scheduled maintenance bookings and repairs
- Provide administrative support through the onboarding process of new staff
- Maintain support for the master roster and support worker availability
- Contribute to site asset and compliance registers
- Provide administrative support for meetings, including attendance, scheduling and minute taking
- Perform any other duties as directed by your Line Manager
Essential:
- Excellent personal presentation with a pleasant face to face and phone manner
- Experience in Community Services or Disability Services sector
- Good written and verbal communication skills
- Sound knowledge of administrative and clerical procedures
- Outstanding customer service skills
- Ability to use initiative
- Proficient across the full Microsoft Office Suite of Programs.
- NDIS clearance
- WWC, or willing to obtain if required
Desirable:
- Relevant qualification in the community sector
- Good knowledge and understanding of the National Disability Service Standards (NDIS)
- Prior experience in a similar role advantageous.
Shortlisting and interviews will be conducted as applications are received.
Application deadline: 31/03/2024
To access the full Position Description or if you have any further questions please contact **@empoweringpeople.org.au
EPIC is an Equal Employment Opportunity provider and understands the importance of diversity and inclusion. We recognise that everyone has the right to an unbiased, safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.
