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Form of workWe have a fantastic opportunity for an enthusiastic and customer-centric individual to join our welcoming ASA team. If you are someone who has excellent attention to detail and that natural ability to build rapport with clients, then this may just be the role for you!
Responsibilities include:
- Processing Federal Government incentive claims
- Completing accurate data entry and maintaining relevant databases
- Providing claims advice to clients as per Federal Guidelines
- Referring callers on to further internal and external services
- Other general administrative duties as required
About you
To be successful in this role, you will possess:
- Intermediate computer skills with the ability to competently use Microsoft suite of products
- Strong attention to detail
- Excellent phone and customer service skills
- Highly developed communication and interpersonal skills with the ability to handle situations in a patient and professional manner
- Ability to work to and achieve KPIs
- Strong time management and organisational skills, with the ability to work fast-paced and to time-critical deadlines
CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business.
About Apprenticeship Support Australia
Apprenticeship Support Australia (ASA) was formed in 1998 to deliver the Australian Apprenticeship Support Network services under a contract from the Commonwealth Government. ASA’s services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the training cycle. More information regarding ASA can be found here https://asa.cciwa.com/
CCIWA Culture and Benefits
At CCIWA, we will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career. We have an array on ongoing Learning and Development opportunities, from various training workshops to secondment opportunities and internal promotions.
We have a range of benefits to support our employees which includes:
- A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year
- Excellent building facilities
- Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program
- Salary Sacrificing - CCIWA is a rebatable employer
- Active Social Club and Charity Initiative
How to apply
For your application to be considered, you should include:
- A cover letter
- Current CV
To apply, click on “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/; attach your resume with cover letter.
If you have any further questions, please contact the People Team at ******@cciwa.com
Our Commitment to Diversity & Inclusion
We acknowledge the Traditional Custodians of this land. We acknowledge the strength of their continuing connection to land, waters and culture. We pay our respects to their Elders past and present.
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
