Client Team Administrator (Cta)

About us:

Nexis Accountants and Business Advisors are your “Link to Growth”. We provide a growing, values-driven, high-performing, friendly and supportive culture who value hard work and reward people on merit. We pride ourselves on going the extra mile for our clients and a commitment to quality in all we do.

We offer a range of benefits that include:

• A fun and supportive culture; 
• Variety: you will work with a range of clients across interesting industries with different business structures;
• Professional development and career advancement opportunities;
• Performance-based incentive scheme;
• On-site parking;
• Relaxing kitchen area including coffee machine and pool table;
• Close to central Canberra’s cafe's and restaurant zone;
• And many more.

Find out more about Nexis here: www.nexis.com.au.

The role:

This role is part of the Client Delivery Team (CDT) consisting of a receptionist, 2 other Client Team Administrator ‘s (CTA), Executive Assistants (EA) and the Practice Delivery Manager (PDM). The CDT provide key administrative support for two directors and our busy accounting and bookkeeping teams.

A key aspect of this role is the timely delivery of support to the directors and the accounting and bookkeeping teams’ daily tasks that support our client’s engagement and a play a key role in the firm’s essential compliance projects.

Some of the daily responsibilities are:

• Ensuring tax returns are lodged on time to the ATO;
• Receiving and managing clients calls and queries and acting accordingly;
• Dealing with external agencies such as the ATO and ASIC for various topics;
• Ensuring our clients ASIC compliances are met and up to date;
• Attending to incorporations of entities;
• Onboarding/offboarding of new clients;
• Involvement in projects across the firm;
• Assisting with client related queries for accountants and bookkeepers;
• Processing and invoicing of client work;
• Monitoring and managing of shared inbox’s; and
• Assistance in delivery of Australian Taxation Office (ATO) correspondence. 

The opportunity:

Within Nexis, we offer and support our staff the opportunity for development and growth within their role. In this role we are looking for someone that is invested in developing their career and willing to grow and meet the needs of the firm in the areas required.

This role provides the foundation for that stepping stone to the next stage of your career. 

We are searching for someone who:

• Is year 12 educated and must have Australian citizenship or permanent residency;
• Has sound, provable experience, ideally gained in a professional office or accounting practice environment;
• Has 2+ years of experience working in an accounting practice in a similar role; or 3 + years of administration experience within a professional office;
• Experienced within Xero and XPM software;
• Obtains sound advanced user-knowledge of MS Office;
• Has experience in dealings with the Australian Taxation Office (ATO) and the ATO portal;
• The ability to support a busy team of internal stakeholders with regular external liaison using required IT systems to meet their needs;
• Professionally driven and client focused;
• Has an understanding of project management;
• Is comfortable with (and experienced in) dealing with clients and managers;
• Has experience in answering phones and handling switchboards;
• Has the ability to build and maintain professional internal and client relationships;
• Exceptional written and communication skills;
• Able to conduct excellent coordination and diary management; and
• Is highly organised with ability to manage and prioritize daily workload of multiple processing and administrative jobs simultaneously with minimal supervision.

A competitive salary based on experience is on offer for suitable candidates.

Please forward your cover letter and resume to Kelsey - ******@nexis.com.au