Club Manager – World Gym Townsville
About World Gym Australia
World Gym started way back in the golden era of Bodybuilding, Venice Beach – 1976. It has come a long way since then!
We first came to Australia in 2008. Now we have over 40+ clubs nationally with more in construction.
World Gym Townsville is a leading fitness facility with a state-of-the-art gym, a range of fitness classes, and a dedicated team committed to helping our members achieve their health and wellness goals. We are currently seeking a dynamic and experienced Club Manager to lead our team and ensure the continued success of our gym.
As the Club Manager, you will be responsible for overseeing and managing various departments within our gym. You will lead a team of dedicated professionals in the areas of sales, customer service, reception and retail, personal training, and group fitness. Your ability to inspire and motivate your team, as well as your exceptional problem-solving skills, will be crucial to your success in this role.
Key Responsibilities:
- Lead and inspire the team to achieve KPIs and provide excellent service to our members.
- Manage the clubs's financial performance, including budgeting, forecasting, and regular financial reporting. Ensure the club operates within budget and meets revenue targets.
- Stay ahead of industry trends and anticipate changes in the fitness and market. Develop and implement strategies to keep our club competitive and attractive to members.
- Address challenges and issues as they arise, making quick and effective decisions to ensure the smooth operation of the club.
- Ensure a high level of member satisfaction by maintaining a clean, safe, and welcoming environment, as well as delivering exceptional customer service.
Qualifications:
- Proven experience in a leadership role in the fitness or related industry.
- Strong people management and leadership skills.
- Competence in financial reporting and budget management.
- Excellent problem-solving abilities.
- Innovative and forward-thinking mindset.
- Strong communication and interpersonal skills.
Benefits:
- Competitive salary based on experience and bonus structure.
- Opportunities for professional development and advancement.
- A supportive and dynamic work environment.
- Free gym membership.
- Employee discounts in our Pro Shop and Barbell Café.
How to Apply:
If you are a dynamic leader with a passion for fitness and a commitment to providing an exceptional member experience, we want to hear from you. Please submit your resume and a cover letter detailing your relevant experience and qualifications.