Cluster General Manager - Victoria

Who we are 

CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2023 and beyond. 

CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across Australia. Providing service excellence is our priority, ensuring our guests and residents alike receive a positive experience.  

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution. 

Reporting to the Chief Operations Officer, we are looking for a strong confident and energetic leader who will actively contribute to the leadership of our organisation and continue to strengthen our performance culture. You are naturally influential, intelligent, and considered in your approach.

Key Responsibilities Include but not limited to:  

• Develop and implement operational strategies, plans, and initiatives to achieve business goals and objectives
• Monitor and analyze key performance indicators (KPIs) to assess operational performance and identify areas for improvement
• Monitor operational expenses and budgets, identify cost-saving opportunities, and implement measures to improve financial performance
• Foster a culture of continuous improvement and operational excellence, encouraging innovation and efficiency across the properties
• Develop necessary action plans to address performance issues/ improvements
• Provide guidance, support, and training to operational team members, promoting professional development and growth
• Lead change confidently, rolling out company initiatives in conjunction with stakeholders to ensure successful outcomes

What You'll Bring to the Team:

• 2+ years experience in a Hotel General Management role, multi-site capacity preferred
• Experience in managing Strata titled properties preferred 
• Strong leadership and people management skills, the ability to motivate team members through positive and respectful leadership attributes focuses on talent retention
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions
• Ability to work under pressure, to tight timeframes as part of a core management team 
• Excellent written and oral communication skills, including the ability to effectively collaborate with cross-functional teams and stakeholders
• Professional demeanour and strong ability to establish positive relationships with others
• A willingness and enthusiasm to get your hands dirty and help the team out in any way possible
• A focus and commitment to delivering high standards of service and product quality, to consistently exceed customer expectations whilst ensuring best practices are achieved 

Please note, you must have a valid Australian Visa to apply for this position. 

Only successful applicants will be contacted.