Address
Form of work- Permanent full time role
- Salary - $92,917 with annual increment
- As a non-for-profit organisatin recieve additional benefits such as salary packaging (up to $15,900 per FBT) and more!
At Minda,we provide services and support to enable people living with anintellectual disability to reach their personal health andwellbeing goals and live their best lives.
As thestate’s largest not-for profit provider of disabilityservices, we provide supported independent living accommodation,stimulate continuous personal growth and development throughsupported employment and various community engagement options aswell as allied health and respite services.
As avalue-driven not-for-profit organisation, we are passionate aboutachieving greater outcomes and creating more meaningful experiencesfor both our clients and our staff.
OurValues
Respect:We respect the right of a person living with an intellectualdisability to self-determination in living their bestlife.
Heart: Wedemonstrate care and love for those we support in all that wedo.
Opportunity:We focus on the positive and what people can do rather than whatthey cannot do to create opportunities.
Community:We recognise the importance of community to a person’swellbeing and strive to create an inclusive community where peopleliving with an intellectual disability are valued for themselvesand the contribution they make to community.
About theRole:
The ClusterManager, Home and Living Support will lead their team of DisabilitySupport Workers to support the provision of a high level ofcustomer service to our clients and their families with a focus onsupporting the management of coordination of supports,community access and psychosocial services.
As ClusterManager you will have outstanding interpersonal skills to manageorganisational issues, negotiate individual service agreements andoutcomes and develop and motivate staff. The Cluster Manager willbe required to understand and implement effective staff managementand build positive relationships with families in addition tomanaging and influencing change. The Cluster Manager will ensure ahigh level of quality, achievements of standards, legislativerequirements, service provisions, staffing and financial managementwithin area of responsibility.
The ClusterManager accountabilities will be split 80% management/supervisionand 20% rostered working directly with clients and alongside staffin clients’ homes in a supernumerary capacity.
OurIdeal Candidate:
- Demonstrates a genuine commitment to helping people with disabilities to retain their independence in the community
- Excellent time management skills and the ability to work well autonomously, as well as working effectively within a team environment
- Great communication and relationship building skills along with a commitment to providing quality services and implementing continuous improvement.
- Excellent interpersonal skills to relate professionally with families, advocates and to develop and motivate staff.
- Ability to work effectively and solve problems under day-to-day operational pressures and take accountability for their work to ensure business and financial objectives are met
Inthis role you will:
- Provide sound leadership, coaching and direction to direct reports in operational, performance, administrative and disability industry matters, role modelling of Minda’s Values aligned with Minda’s Purpose
- Develop and maintain an appropriate program for professional development, staff training and education for ongoing development of the team consistent with individual and team plans as established via the Performance Management Framework.
- In conjunction with Human Resources conduct and resolve all formal performance management issues
- Oversee the recruitment, induction, training and supervision of employees and any site volunteers/placement students
- Establish measurable outcomes that improve the quality of life for clients and document accordingly
- Undertake regular reviews and audits of delivery of services identifying service gaps, and assessing potential solutions for continuous improvement in conjunction with Senior Manager, Client Services
- Work alongside Client Service Unit to support with Onboarding of clients within your cluster.
- Communicate with families as per individual agreements
- Ensure all concerns and issues raised by staff, clients and or families are fairly and appropriately investigated and a plan for resolution, including time frames, is clearly documented
- Please review the position description for a complete overview of the position
Skills andQualifications Required
- Completion of Tertiary studies in Disability or similar discipline
- NDIS Worker Screening Check (or Valid DHS Disability Screening)
- NDIS Worker Orientation Module
- Current Driver's Licence
- Unrestricted Working Rights
- COVID vaccinations (2+booster minimum requirement)
- Relevant industry and/ or management experience.
- Medication Competency
What’s in itfor you?
- A sense of value and purpose, working for an essential service provider, whilst significantly impacting the lives of the people we support
- Attractive remuneration including salary packaging (up to $15,900 per FBT) and additional benefits
- A supportive, highly skilled, and collaborative team environment
- Flexibility for work life balance and independence
- Car parking and café facilities, on the gorgeous Brighton site located by the beach
Howto apply
To applyselect the ‘apply’ button below and you will beredirected to our website to commence your application.
For furtherinformation about this role or a copy of the position descriptionplease contact, ***********@minda.asn.au.Interviews may commence prior to ad close.
Mindarecognises that diversity in our workforce better equips us tosupport our clients’ individualised aspirations and goals.So, if you’re a person living with a disability, anAboriginal or Torres Strait Islander person, part of the LGBTQIA+community, from a culturally or linguistically diverse backgroundor unique in any other way we would love to hear fromyou.
