AddressOur client is a boutique collections company based in the South East suburbs of Melbourne. They are looking for a Collections Officer to join their team on a full time, permanent basis.
the Role:
We are currently looking for a high performing full time Collections officer to join our team. We are looking for someone who is proactive, capable and motivated to work autonomously and within a successful team.
Key Responsibilities:
- Contact debtors via phone calls, emails, letters, or other communication channels to discuss overdue accounts and negotiate repayment plans.
- Conduct thorough investigations into the status of outstanding debts, including reviewing account records, payment history, and any relevant documentation.
- Work with debtors to establish feasible repayment arrangements based on their financial situation, ensuring compliance with legal and company policies.
- Offer assistance and guidance to debtors who may be experiencing financial difficulties, providing information on available payment options and resources.
- Address any disputes or discrepancies regarding debts promptly and professionally, working to find satisfactory resolutions for both the debtor and the creditor.
- Update debtor account information and payment statuses
- Communicate effectively with clients and legal representatives, to provide updates on debt collection efforts, discuss strategies for recovering outstanding debts, and address any concerns or inquiries they may have.
In return, the business offers employees a collegiate and supportive team environment, with accountability and modern working practices. Working from home flexibility and health and wellbeing initiatives.
To be considered, please hit ''Apply'', or reach out to Carol Bittencourt (***************@perigongroup.com.au) for a confidential conversation.
Additional information
- South East Melbourne Location
- Work From Home Flexibility
- Full Time Permanent Possition
