AddressRandstad Sourceright is proud to be partnering with and working alongside a leading FMCG company. They are seeking an experienced Accounts Receivable/Collections Officer. This is a high-volume role (25-30 calls per day), you will need to manage your time and plan your day accordingly to manage and succeed. collections experience will drive the successful outcomes in the debt collection process. Your attention to detail and proficiency in handling all aspects of claims will be crucial to continue success.
Role: Accounts Receivable/Collections Officer
Location: Melbourne (Hybrid Role)
Job Type: Contract - 3 Months (with a view to extend)- Immediate start
This company has multiple manufacturing sites across Australia and has continued to grow and increase market share. Due to increased workload the team is looking to hire an Accounts Receivable/Collections Officer.
Responsibilities:
- Work out of the Credit Services Inbox to resolve stakeholder queries and/or assign queries to the relevant Credit team member. This inbox is worked on jointly with the Inbound Collections Team
- Be the first point of contact for customers and stakeholders who contact the Credit department.
- Knowledge of credit related laws and company policies and processes and apply them to all dealings with customers and stakeholders
- Complete Aged monthly ledger reviews with comments for management
- Liaise with internal and external stakeholders to resolve any payment issues.
Experience:
- AR/ Credit experience
- Experience handling difficult customer calls for Collections
- Corporate FMCG / Retails background preferred.
- ERP system experience – SAP highly regarded.
- Intermediate to advance excel knowledge required.
If this sounds like a fit for you, please apply through the link provided.
At Randstad Sourceright we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
