We're looking for a Collections officer who'll be responsible for managing a portfolio of Shift customers, in an effort to collect overdue monies for early-stage commercial accounts. You will work with your customers to negotiate an appropriate payment plan while building strong relationships.
What you will be doing:
- You'll perform routine collections work on overdue monies through inbound & outbound calls
- You'll Negotiate with customers to determine a resolution of defaulted loans while maintaining accurate records & relevant information
- Investigate & research accounts prior to initiating debtor contact by examining data & evaluating past collection efforts
- Contributing to a collaborate team environment is something you will have the opportunity to do on a daily basis whilst providing assistance to Senior Collections Officers