AddressThe Company
Our client is a nationally recognised organisation looking for a Senior Account Manager (Collections/Recoveries) to join their growing team. They are known for their fun and supportive workplace environment where they focus on employee engagement, performance recognition and client satisfaction.
The Role
The Senior Collections Officer will be sitting within a dynamic team who are results driven whilst maintaining a high level of professionalism. In this role you will be responsible for:
- Handling high volume of inbound and outbound calls
- Providing exceptional customer service
- Managing debt recovery and negotiating solutions with challenging customers
- Assessing, reviewing and analysing documents relating to customer collection status and ageing reports
- Understanding of hardship and legal aspects of recoveries
The Candidate
The successful candidate will be considered with:
- You will have a proven track record with a minimum of 3 years collections experience
- Excellent communication skills - both verbal and written
- A strong relationship builder and influencer
Remuneration and Benefits
My client provides a number of benefits including but not limited to the following:
- Attractive salary of $83,250 + uncapped bonuses
- Supportive and fun team
- Perth CBD Location 10-15 minuites to train station
- Industry Leading company
- Hybrid - Work 2 days from home
