Collections Officer

About Our Client:

Our client is a nationally recognised organisation looking for a Senior Collections Officer to join their growing team. They are known for their fun and supportive workplace environment where they focus on employee engagement, performance recognition and client satisfaction.

$77,700 + Super + bonus + Hybr

The Senior Collections Officer will be sitting within a dynamic team who are results driven whilst maintaining a high level of professionalism. In this role you will be responsible for:

• Handling high volume of inbound and outbound calls
• Providing exceptional customer service
• Managing debt recovery and negotiating solutions with challenging customers
• Assessing, reviewing and analysing documents relating to customer collection status and ageing reports
• Understanding of hardship and legal aspects of recoveries

The successful candidate will be considered with:

• You will have a proven track record with a minimum of 3 years collections experience
• Excellent communication skills - both verbal and written
• A strong relationship builder and influencer

Remuneration and Benefits:

My client provides a number of benefits including but not limited to the following:

• Attractive salary of $77,700 + Super + bonus
• Supportive and fun team
• Perth CBD Location 10-15 minuites to train station
• Industry Leading company
• Hybrid - Work 2 days from home