Commercial Manager

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.

About the Role:

The CFA have a leadership opportunity for an ICT Commercial Manager. Reporting directly to the CIO the successful applicant will take responsibility for vendor and contract management for all ICT vendors across the CFA. Importantly your expertise will drive value for the organisation derived from calculated negotiation techniques, additionally fostering strategic commercial relationships. The role will require definition and enforcement of policy and process associated with vendor management This role is an important member of the ICT leadership team and will work with colleagues in ICT and across the broader CFA to define and deliver the ICT commercial strategy and value for the organisation.

The ICT Commercial Manager will manage and work collaboratively with a small and dedicated team responsible for a combination of IT vendor management (contract, performance, relationship, risk). They own and must understand contractual, commercial and operational working relationships with vendors to ensure effective delivery of committed products, services and solutions, as well as CFA procurement and commercial responsibilities.

About You:

• A bachelor's degree in business, management or a related field and extensive experience in vendor management and negotiation
• Proven experience in successfully leading a team in the management of vendors/third parties, including, but not limited to strategic sourcing, vendor risk & performance, relationships, contracts (including negotiations), and issue and dispute resolution
• Experience driving change and facilitating collaboration also action in highly complex organisations
• A broad know ledge of the IT industry and familiarity with relevant regulatory and industry requirements
• Demonstrated understanding of the vendor life cycle (sourcing, procurement, vendor management), how internal roles interact and operate throughout the duration of vendor engagements and, products and services provided by technology vendors.
• Demonstrated understanding of financial concepts, such as depreciation schedules, capitalization, return on investment, and total cost of ownership
• Ability to effectively interpret and act on data visualizations and analytics, particularly regarding trends in vendor performance and activity
• Experience with IT standards such as ITIL and COBIT is desired, but not required

Your application:

When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Your application should include:

• Cover letter
• Resume

Submitting your application:

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

Pre-employment checks:

Offers of employment will only be made to candidates who:

• Successfully complete a National Police History Check and Working with Children Check

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

Applications close: 11:59pm 18th February 2024

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email **************@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.   You can view our Privacy Statement here. For access and correction of the information we have collected, contact ***********@cfa.vic.gov.au