Communication Connections Support Officers

Join our team at Centacare and build your career whilst working with an industry leading provider within the support community. Full time and part time positions available.

• Be an integral part of the wider Disability & Mental Health team
• Play a critical role in connecting clients to services within their local community
• Provide pivotal support to clients to increase independence and reduce social isolation

We are looking for enthusiastic, committed people who have a genuine drive to make a difference. In return, you’ll enjoy working as part of a supportive, close-knit team and the opportunity to build a meaningful career in a growing industry. 

From our humble beginnings in 1958 as a small group of local people gathering to help others in their community to where we stand today, as one of Queensland’s largest providers of social services, we care about people in ways that help them live their fullest lives. As part of the Archdiocese of Brisbane, we support tens of thousands of people from the Gold Coast to Hervey Bay, out to Kingaroy, and everywhere in between. 
  
Being able to keep or regain independence and enjoy life from the comfort of home and a safe environment is of great importance to our clients. As a Community Connection Support Officer you will support clients to connect with informal and formal supports to increase their independence and reduce social isolation. 
  
About the roles

Reporting to the Service Leader, the Community Connection Support Officers will work with clients to explore services to increase their level of independence and overall wellbeing in preparation for discharge from the QCSS program. This may include seeking employment services, medical supports, housing, education providers, culturally specific supports, volunteer roles and social clubs. These roles will support clients living across Brisbane, and stretching out to Fraser Coast, Sunshine Coast, Moreton Bay, down to the Gold Coast and out to Ipswich and the Scenic Rim.

As a Community Connections Support Officer, you’ll enjoy assisting clients to make positive changes in their lives.

Rewards and benefits 

• Salary Packaging: Individual options that benefit you. 
• Comprehensive onboarding program: Step into your new career with Centacare 
• Diversity & Inclusion: Work with an incredibly culturally diverse team
• Values Based Culture: The opportunity to work in an organisation that will values you.
• Employee Assistance Program: A wellness program designed to support you. 

About Yourself

• Have a genuine interest in supporting clients to live independently within their own community
• Have excellent communication and time management skills
• Display a cheerful outlook, are consistently reliable, honest always, adhere to safe work practices and understand and work within professional boundaries

What you’ll need 

• Experience in Disability, Mental Health and Community Sector - preferred
• Certificate IV in Community Services, Disability Services, Mental Health services – preferred
• Strong understanding of the Queensland Community Support Scheme legislation requirements along with Human Services Quality Framework standards
• Strong organisational and time management skills
• Excellent communication and relationship-building abilities
• Knowledge of compliance processes and legislative requirements
• Excellent communication skills and experience
• Be able to obtain/ have a Blue Card, NDIS Worker Screening Clearance 
• Driver’s licence
• Police Check

  
Centacare has standards of conduct for employees and volunteers to maintain a safe and healthy environment. Our commitment to these standards requires that we conduct background referencing for all persons who will engage in direct and regular involvement with children, young people and/or vulnerable.