Communications Manager

About DUAL

Driven by a vision to be the world's best underwriting business, DUAL has always taken a different approach to our industry peers.

Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we're known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.

Our philosophy is simple: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent and support them to achieve their aspirations. It's how we grow our business and keep one step ahead of our competitors.

About the Role

As DUAL's Communications Manager you will lead our communications voice internally and externally, ensuring that our communications strategy is strategically managed and business initiatives, change and culture are shared with purpose and impact.

Reporting into the Head of Marketing, Communications and Events, you'll be collaborating with colleagues and senior leaders across DUAL ANZ and globally to deliver engaging communications. In addition to shaping our internal communications, you will also lead and support on external communications where required, acting as the ANZ PR/Media contact.

You will be part of a small and friendly Marketing & Communications team with creative vision and passion for what they do. It goes without saying that you will be a natural communicator with excellent creative and copywriting skills. You will already have experience of communicating using a range of channels, and at all levels of an organisation.

Role responsibilities

• Collaborate with the Marketing and Communications team to deliver effective and engaging communications.
• Develop a comprehensive understanding of various business areas within the DUAL to tailor communication strategies accordingly.
• Provide support for the global rebranding initiative as necessary, contributing insights and efforts towards its success.
• Contribute to, and work with the wider DUAL Group (global) communications teams to develop, manage and implement content as required.
• Coordinate press release creation and distribution regarding new product launches or business acquisitions, liaising with teams and media contacts for timely and impactful communication.
• Manage internal events as required, ensuring seamless execution.
• Lead in crafting and maintaining a content schedule across all communication channels, striving to enhance colleague engagement.
• Support DUAL's employee resource groups in the delivery of communications content and initiatives.
• Develop innovative concepts and propose new content delivery methods, including the use of videos and graphics, while staying across the latest digital communication trends.
• Partner with our internal design team to articulate effective creative briefs that align with communication objectives.
• Report on the performance of digital channels/activities utilising data insights to inform future activities.
• Act as a trusted communications advisor for internal stakeholders, offering expertise and guidance in various communication needs.
• As we are a small team you will be involved in all aspects of projects and initiatives from admin tasks to delivering events.

About You

This role is ideal for an experienced senior communications professional who is passionate about effective messaging and has exceptional writing, editing, and communication skills. As Communications Manager, you will play a pivotal role in developing and implementing communication strategies across various platforms. As this role works closely with our group business in addition to supporting our CEO and Executive Team on communication initiatives and needs, you will have confidence in engaging with senior level stakeholders.

As an ideal candidate you will:

• Demonstrate excellent skills in copywriting, adept at tailoring content to suit diverse audience needs.
• Exceptional attention to detail, with a good grasp of grammar and strong proof-reading skills.
• Possess active listening and influencing capabilities to effectively engage stakeholders.
• Good creative and lateral thinking, combined with imaginative problem-solving skills. You will have opportunities to lead and contribute to diverse projects, so you will be comfortable using your initiative when needed.
• Be highly organised with a proven ability to prioritise and manage multiple projects concurrently.
• Have experience with filming & video editing (or an interest to learn)

Salary and Benefits

At DUAL we value work/life balance, health and wellbeing, family and giving back, which is why our benefits are reflective of this. We provide employees with a competitive salary and benefits which will be dependent on the successful candidate's individual skills and experience.

How to Apply

Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

Find out more

To find out more about DUAL Australia including who we are, what we're up to and what we're about, head to the DUAL Australia website or visit us on our LinkedIn page.

EEO Statement

Help us think differently. As a business we're on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.