Community And Stakeholder Engagement Officers

Community and Stakeholder Engagement Officers

Multiple Fixed-Term Opportunities Available

Level 6 and 7 positions will be awarded based on experience. 

How you will make a difference

These roles combine knowledge and expertise in communications, Stakeholder Engagement, community engagement, and public participation with continuous improvement skills. You will provide expert advice, support, and project liaison to key stakeholders. Your primary focus will include offering strategic initiative input, effective stakeholder and community engagement management, program planning, and contributing to internal business improvement initiatives for both stakeholder and community engagement support.

No two days in this role will be the same. The ideal candidates will have the ability to pivot based on the priority of the day and apply their technical and transferrable skills to deliver on specific engagement priorities, including but not limited to complex and signature project engagement planning and execution, and delivery of community engagement programs across the whole of the City. 

For more information about these roles including the responsibilities of each position, please view the attached position briefs by clicking the paperclip icon in the top right corner of this screen.

To join us and be a driving force in transforming challenges into opportunities you will possess:

• Proven expertise in strategic guidance, assistance, and project coordination for key stakeholders.
• Skilled in evaluating and enhancing Stakeholder Engagement strategies and communication plans.
• Strong understanding of stakeholder and community engagement principles and processes.
• Proven ability to advise on community engagement and Stakeholder management.
• Ability to quickly develop strategic advisory and project liaison skills for key external stakeholders.
• Ability to leverage IAP2 principles, city insights, and technical expertise to advise key internal stakeholders and promote continuous improvement.
• Experience in developing and managing stakeholder and community engagement strategies across disciplines.
• Effective in communicating and implementing changes across multiple disciplines.
• High-level written, interpersonal, and oral communication skills, with the ability to work with diverse professionals.
• Team player with the ability to thrive in a multi-skilled team environment.
• Self-motivated and demonstrated initiative, creativity and the ability to foster enthusiasm among fellow staff.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+fitness facilities through Fitness Passport 
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselveson our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

If you're ready to make an impact and thrive in a dynamic environment, we want to hear from you

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated topromoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.