Community Branch Manager; Glen Waverley
- Located in Glen Waverley - Competitive Salary & Benefits
- Genuine opportunity to impact positive financial outcomes for customers
- Lead a team and grow a local business to greater success
About the role:
As we strengthen our presence and brand as a genuine challenger bank in the Melbourne market, we are looking for a Community Branch Manager to join our local retail network team to help deliver on the business plan for the branch and the region, focusing on key areas including:
- Managing a small team to achieve both branch and employee objectives
- Connecting in the community and building relationships with members by providing positive interactions and experiences both face to face and via our digital platforms
- Sourcing new opportunities and referrer arrangements
- Leveraging off IMB's Financial Health Checks, striving to provide the right products that suit member needs
- Writing home loans and managing the member experience from application through to settlement
- Working collaboratively with the broader retail network team and all departments.
- A collaborative leadership style with outstanding coaching skills and a passion to drive and develop an effective team
- A positive approach to sales and service with a strong focus in meeting customer's financial needs
- Skills in building referral sources, creating business opportunities and managing internal and external relationships;
- Attention to detail and an understanding that policy, procedures and compliance underpin day to day activities
- A proven track record in residential lending (home loans)
- Strong communication and interpersonal skills
IMB Bank is a leading customer-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive, and authentic banking to help our customers and communities be better off - and we've doing that for over 143 years. An award-winning and growing organisation, we've donated more than $11.5 million through our Community Foundation to over 850 projects in our communities.
An award-winning Bank with Australia's Most Satisfied Customers* and recipients of the WGEA Employer of Choice for Gender Equality, IMB offers great benefits including:
- Continued professional development opportunities and internal leadership development programs
- A friendly, dynamic, and professional team environment
- A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees including a designated wellbeing day
- Robust, engaging training and onboarding journey
- Product concessions for staff
- Code: #1
- Location: Melbourne